Questions worth asking

Seascape Collection is an Israeli site for booking villas and boutique hotels in Greece, each one chosen by our team. We are not trying to list as many places as possible: we do the searching and filtering for you, and show only places we believe in.

All our destinations are on the destinations page.

We go through countless villas and hotels across Greece and look at the location, the standard, the layout, the surroundings, how well the place is kept and the small details that shape a holiday. Only places that meet the standards we set join the collection, and we keep checking them after that: a place that no longer meets the bar leaves.

And in the end there is our own question: would we want to wake up here in the morning?

No. The places in the collection belong to owners and independent hotels we work with. Our part is to choose the places we believe in, check the price and availability with the property and arrange the booking. The stay itself is provided by the villa's owner or the hotel.

In a villa you book a whole house for your party. In a boutique hotel you book a room or a suite in a small hotel. Villas are the heart of the collection, with boutique hotels we chose beside them.

What each place includes, how many guests it takes and what is good to know before you book are on its own page. Start with the villas or the hotels.

Some places in the collection are ones we love above the rest, and they carry the Seascape Pick mark. There is no score or checklist behind it: if we had to choose for ourselves, we would look here first.

Many places' pages also carry The Seascape Take, our view of the place and why we chose it. Every Seascape Pick is on one page.

Today you book through us by WhatsApp, email, phone or the request form on a property page: tell us the place, the dates and how many guests, and we check the price and availability with the property and come back to you. Online booking and payment on the site are not open yet.

A message or a question is not yet a booking: a booking takes effect only once the property has accepted it and we have sent you a written booking confirmation.

You receive a written booking confirmation from us, with the booking details, the price and the property's cancellation policy. Until you have it, the booking is not yet made.

No confirmation? Don't book again before checking the booking's status with us.

In euros, and payment is in euros too. Greece uses the euro, so the price you see is in the local currency. If your card or account is in another currency, your bank or card issuer converts at its own rate and fee, which are outside our control.

A "from" price on the site is a starting price, as a guide. The binding price is the one we give you in writing for your dates and your party, before any payment, along with what it includes.

Local tourist taxes, a damage deposit or extras not included in the price may be collected at the property, if they were disclosed to you before payment.

Before any payment we tell you in writing the total price, who you pay and how, and the terms. Online payment on the site is not open yet, and we will update our terms of use and booking before it is.

There is no single cancellation policy for every place: it varies from one property to the next, and sometimes between room types or rates at the same property. The policy that applies to your booking is given to you in writing before payment, and it also appears in your booking confirmation.

The details are in our cancellation policy.

Send us a message in writing, by email to contact@seascapecollection.co.il or by WhatsApp, with the lead booker's name and the dates, and we confirm in writing every cancellation we receive. A refund, where one is due, follows the cancellation policy you were given before payment and the law.

Yes. We recommend travel insurance that covers cancellation, medical care and baggage, from the day you book. A cancelled flight, the weather or travel restrictions do not by themselves change the property's cancellation policy. In such a case we will ask the property for flexibility and help as far as we can, but the decision is the property's, except for a right the law gives you.

Yes. Tell us where you are going, when, who is coming and what you are looking for, and we will try to help you find the right place. Write to us.

Of course. If you are torn between destinations, unsure which place suits you or simply want to ask something before booking, talk to us on WhatsApp or write to contact@seascapecollection.co.il. Our number is at the foot of every page.

Yes. Physical accessibility differs from one property to the next. If you need an adjustment, such as step-free access, a ground-floor room or an accessible shower, write to us before you book, and we will check with the property and give you its answer in writing.

We build the site to WCAG 2.2 Level AA, which covers the requirements of the Israeli Standard IS 5568. What is not yet fully accessible, and how to reach our accessibility coordinator, is in our accessibility statement. You can write to the coordinator at support@seascapecollection.co.il.

We collect only what we need to answer you and arrange your holiday, share with the property what it needs for your booking, and never sell your personal details. The details are in our privacy policy, and privacy requests can go to contact@seascapecollection.co.il.